Privacy policy.

Last updated: Monday 16th February 2026

1. Introduction

KIZAN Limited (“we,” “our,” or “us”) is committed to protecting the privacy of individuals whose personal information we collect (“you” or “users”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our services, website, or business operations.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information we collect

We may collect the following categories of personal data:

2.1 Information you may provide to us

  • Name

  • Email address

  • Business Name

  • Phone number

  • Mailing or billing address

  • Account login details

  • Payment information (processed through secure third-party providers)

  • Any information you submit through contact forms, surveys, or communications

2.2 Information collected automatically

When you visit our website or use our services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Usage data, such as pages visited and actions taken

  • Cookies and similar tracking technologies

2.3 Information from third parties

We may receive personal data from:

  • Payment processors

  • Analytics providers

  • Marketing partners

  • Public databases

3. How we use personal data

We use the collected information to:

  • Provide, maintain, and improve our services

  • Process transactions and manage accounts

  • Respond to inquiries and provide customer support

  • Send administrative updates (service alerts, account notifications)

  • Conduct analytics and improve website functionality

  • Send marketing communications (you may opt out at any time)

  • Comply with legal obligations and prevent fraud

4. Legal basis for processing (if applicable, e.g., GDPR)

We may process personal data based on:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate business interests

  • Protection of vital interests

5. How we share personal data

We may share your information with:

  • Service providers (IT, hosting, payment processing, analytics)

  • Business partners (only when necessary and with safeguards)

  • Legal authorities when required by law

  • Successors/assignees in the event of a business transfer

We do not sell personal information.

6. Data retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or reporting requirements

7. Data security

We use technical and organizational measures to safeguard personal data, including:

  • Encryption

  • Access controls

  • Secure servers

  • Regular audits and monitoring

8. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at: hello@kizan.tech

9. Cookies and tracking technologies

We use cookies and similar tools to:

  • Remember user preferences

  • Provide analytics

  • Improve site performance

You may manage cookie preferences through your browser settings.

10. Appointment booking

We use Setmore to manage our appointment scheduling. When you book a session with us, the information you provide - such as your name, email address, phone number (if supplied), and details relating to your appointment - is processed through Setmore so we can manage and confirm your booking.

Setmore acts as a data processor on our behalf. This means they process your personal data only in accordance with our instructions and for the purpose of providing their scheduling service. Setmore may store and process personal data on servers located outside the UK or EU. Where this occurs, Setmore implements appropriate safeguards, such as Standard Contractual Clauses, to ensure your data remains protected in line with UK GDPR requirements.

Setmore may use third‑party service providers (for example, for cloud hosting or email delivery) to support the operation of their platform. These providers only process your data as necessary to deliver the service.

We only collect the information required to manage your booking and communicate with you about your appointment. You can request access to, correction of, or deletion of your booking information at any time by contacting us directly.

For more information about how Setmore handles personal data, please refer to Setmore’s own privacy notice.

11. Use of Squarespace as Our Website Platform

Our website is hosted and operated using Squarespace. When you visit our site, Squarespace may collect certain technical and usage information automatically, such as your IP address, browser type, device identifiers, pages visited, and interactions with our site. This information is used to operate, secure, and improve the website.

Squarespace acts as a data processor on our behalf. This means they process personal data only as necessary to provide their website hosting, analytics, and related services. Squarespace may store and process data on servers located outside the UK or EU. Where international transfers occur, Squarespace implements appropriate safeguards, such as Standard Contractual Clauses, to ensure your data remains protected in accordance with UK GDPR requirements.

Squarespace may also use third‑party service providers (for example, for cloud hosting, analytics, or content delivery) to support the operation of the platform. These providers only process data as required to deliver their services.

We do not use Squarespace to collect any more personal information than is necessary for the functioning of our website. Any personal data you submit through forms on our site (such as contact forms or newsletter sign‑ups) is processed securely and only for the purposes described at the point of collection.

For more information about how Squarespace handles personal data, please refer to Squarespace’s own privacy notice.

12. International data transfers

If we transfer your data outside your country, we ensure adequate safeguards such as:

  • Standard contractual clauses

  • Transfers to countries with adequate data protection laws

13. Changes to this privacy policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, you may contact us:

KIZAN Limited
Email: hello@kizan.tech